Pearson announced the launch of its AI‑powered Communication Coach, a learning product designed to improve communication skills for native and non‑native English speakers. The tool is embedded directly into Microsoft 365, providing real‑time feedback on grammar, vocabulary, tone, and clarity during everyday work interactions.
The Communication Coach leverages Pearson’s skills‑intelligence engine, drawing on data from its Faethm and Credly platforms, and can be fine‑tuned with Microsoft 365 Copilot. By delivering personalized tips and nudges within familiar productivity tools, Pearson aims to scale skill development across enterprises without disrupting existing workflows.
This launch marks a significant step in Pearson’s strategy to embed AI‑driven learning into mainstream business applications, expanding its enterprise skilling portfolio and reinforcing its partnership with Microsoft. The product will be previewed at Microsoft Ignite 2025, with pilots slated for 2026 and general availability planned for the following year.
Vishaal Gupta, President of Enterprise Learning Solutions at Pearson, said the coach “helps people build critical communication skills by embedding helpful hints, nudges, and tips into trusted products that millions of people use every day, dramatically scaling our ability to help people progress and succeed.” Ranveer Chandra, VP of Copilot Tuning at Microsoft, added that the collaboration “brings AI skilling, tuned to the organization’s data, directly into the flow of work, helping individuals accelerate how they learn, communicate, and grow in their careers.”
The integration taps into Pearson’s broader AI ecosystem, which includes AI literacy modules for higher education and AI‑powered study tools for students. By combining Pearson’s credentials and analytics with Microsoft’s Azure cloud and AI infrastructure, the partnership aims to deliver personalized learning experiences at scale and to create new AI‑based credentials for workplace skill validation.
Analysts view the launch as a strategic move to capture the growing demand for AI‑enabled professional development tools. While the announcement does not include financial metrics, the product’s alignment with Pearson’s Global Scale of English and its focus on both native and non‑native speakers position it to address a wide professional audience and to strengthen Pearson’s competitive stance in the enterprise learning market.
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