Ryder System, Inc. was honored as Abt Electronics' 2024 'Carrier of the Year' for its outstanding performance in last-mile appliance delivery. The award recognizes Ryder Last Mile for achieving an impressive 99.97% damage-free delivery rate across more than 6,400 appliance shipments in the past year.
Abt Electronics also cited Ryder's 99.3% completion rate and 100% alignment on core values, which prioritize customer satisfaction, as key factors for the recognition. Ryder's responsiveness, reliability, and problem-solving approach were highlighted as crucial for servicing Abt's customers outside its Chicagoland base.
Ryder's RyderView™ technology enables Abt customers to self-schedule and track their last-mile deliveries in real-time, addressing a key consumer priority. This operational excellence and technological capability are integral to Ryder's fully integrated logistics network, which offers omnichannel fulfillment with two-day delivery across the entire U.S. and one-day delivery across the majority of the U.S. through over 150 sites.
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