LexisNexis® Risk Solutions announced on February 27, 2025, the availability of LexisNexis® Flyreel® for Claims, an AI-powered, policyholder-guided property claims inspection solution. This new offering delivers actionable data to insurance carriers, aiming to enhance risk assessment and operational efficiency.
Flyreel for Claims is designed to address pressing challenges in the home insurance industry, including workforce shortages, rising claims volumes, and increasing loss adjustment expenses. It streamlines the first notice of loss (FNOL) process, enabling homeowners to initiate inspections conveniently and providing adjusters with deeper insights.
Frank Cesario, director of claims, LexisNexis Risk Solutions, noted that 71% of homeowners aware of consumer-led mobile inspections favor this method over traditional in-person visits. This solution helps insurers reduce costs, enhance decision-making, and support a more seamless customer experience, building on earlier Flyreel solutions for home and commercial insurance markets.
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