Regional Management Corp. announced on September 30, 2024, that it is offering borrower assistance programs to customers in the Southeast affected by Hurricane Helene. These programs include loan payment deferrals, loan modifications, and certain fee waivers to provide relief.
The company's Regional Finance team members are also prepared to help eligible customers file personal property and other credit insurance claims. This initiative aims to support customers in communities that experienced devastating impacts from the hurricane.
Robert W. Beck, President and CEO, stated that the company is committed to assisting customers throughout the recovery process. This operational response highlights the company's approach to managing customer relationships during challenging times, which can influence long-term customer loyalty and credit performance.
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