Synovus announced on January 10, 2025, the appointment of Katie Webb as its Chief Consumer Digital and Client Experience Officer. In this role, Webb will lead the consumer digital strategy, focusing on enhancing the client experience through the strategic integration of physical and digital channels.
Webb is tasked with driving the development of new digital capabilities and innovative experiences to meet the evolving needs of Synovus's growing client base. Her leadership is crucial for delivering high-touch and high-tech relationship banking.
Joining Synovus from Aflac, where she served as Vice President of Digital Product and Experience, Webb brings over 15 years of experience in sales, marketing, and digital, with a strong background in the financial services industry.
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