On October 17, 2025, SoundThinking announced CrimeTracer Gen3, the most significant upgrade in the product’s history. The new release expands the platform from an investigative tool to an agency‑wide crime‑fighting solution, delivering automated patrol briefings, natural‑language search, AI‑driven analysis, and more than a dozen new capabilities.
CrimeTracer Gen3 connects more than 1 billion CJIS‑compliant records across agencies locally, regionally, and nationally, making it the largest law‑enforcement crime data repository. It provides actionable insights before and during every shift, with an upgraded user experience that aligns patrol, command, and analysts.
The new version integrates natively with other SafetySmart platform solutions, including ShotSpotter and PlateRanger, creating a unified ecosystem for law‑enforcement agencies. With over 2,100 agencies already using CrimeTracer, the platform’s network effect is expected to grow as each new user adds value to the data pool.
The launch expands SoundThinking’s product portfolio, enhances cross‑selling opportunities, and positions the company to capture a larger share of the public safety technology market, potentially driving future revenue growth.
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