The Hanover Insurance Group, Inc. announced the appointment of Richard W. Lavey to the newly created position of Chief Operating Officer. In this expanded leadership role, Lavey will be responsible for the further development of the company's business strategy and will drive greater integration and collaboration between its business and technology organizations.
Lavey will maintain his current responsibilities, which include leading personal lines and core commercial segments, encompassing small and middle market businesses. He will also continue to oversee the company's sales and distribution, corporate underwriting, marketing, and risk solutions functions.
With over 35 years of experience in the insurance and technology industries, Lavey brings deep knowledge of The Hanover's business and distribution model. His appointment is expected to enhance agent and customer value propositions and advance the company's goal of delivering strong, sustainable profitable growth.
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