ServiceTitan unveiled a series of new product announcements at Pantheon 2025, designed to enhance contractor outcomes for their businesses and customers. These new capabilities, announced on September 24, 2025, span automation, AI, financial tools, commercial service innovations, construction management improvements, and a new CRM experience. This reflects ServiceTitan’s continued investment in supporting long-term customer success across the trades.
Headlining the announcements was Atlas, an advanced AI-powered tool that forms an agentic layer across the ServiceTitan platform, anticipating needs and taking real-time action. This includes running reports, dispatching technicians, and dynamically adjusting marketing spend. Atlas, paired with Adaptive Capacity, allows contractors to forecast job volume and optimize booking and marketing strategies.
For commercial contractors, ServiceTitan introduced upgrades tailored to their needs, including enhanced project management, improved scheduling, and advanced reporting. Construction contractors saw purpose-built enhancements for complex projects, such as better job costing, progress tracking, and subcontractor management. The company also announced upgrades to its current suite of Pro products, further solidifying its end-to-end platform.
The company also confirmed its definitive agreement to acquire Conduit Tech, an HVAC design and sales platform leveraging LiDAR technology. This acquisition will empower contractors with fast and accurate measurement tools and custom visualizations. These comprehensive product expansions underscore ServiceTitan's strategy to be the operating system for the trades, driving revenue and profitability for its customers.
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