Midland County, Michigan, has finished deploying Tyler Technologies’ Enterprise Computer Aided Dispatch (CAD) solution, marking the county’s transition to a fully cloud‑hosted public‑safety platform. The rollout, which began in early 2025, was completed on January 6, 2026, after the county’s former vendor announced the end of support for its legacy system.
Tyler Technologies has positioned the new contract as part of its broader cloud‑first strategy, which has driven a 21.0% increase in SaaS revenue in Q1 2025 and a 19.7% rise in subscription revenue. The Midland County deployment adds a recurring revenue stream that, while not disclosed in dollar terms, aligns with Tyler’s focus on expanding its public‑safety portfolio and strengthening its presence in local‑government markets.
The implementation includes both Enterprise CAD and Enterprise Mobile modules, enabling dispatchers and first responders to access real‑time data from any device. The county’s decision to switch vendors was driven by the need for a modern, supported platform that can scale with growing public‑safety demands and integrate with other Tyler solutions.
While the contract’s financial value is not publicly disclosed, the completion represents a tangible milestone for Tyler’s public‑sector business. It demonstrates the company’s ability to deliver complex, cloud‑based solutions to municipal customers and reinforces its competitive position against other public‑safety vendors.
Analysts have noted that the deployment is a routine operational event and has not materially altered Tyler’s recent earnings trajectory. The company’s Q3 2025 results—$595.9 million in revenue and a non‑GAAP diluted EPS of $2.97—remain the primary drivers of investor sentiment, with the new contract adding incremental, but not headline‑making, value.
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