USANA Health Sciences issued a warning on December 16, 2024, advising customers to purchase products exclusively from its official website or authorized distributors to ensure authenticity. This measure aims to combat the presence of counterfeit USANA products in the market.
Brent Neidig, USANA's chief commercial officer, expressed disappointment over counterfeit products that mislead consumers and erode trust. USANA actively files police reports and official complaints with government departments to curb this issue.
The company emphasizes that it cannot guarantee the full benefits of its products if purchased from unauthorized sources. This proactive stance is crucial for maintaining the integrity of its brand and safeguarding the health of its customers globally.
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