On June 17, 2025, VinFast announced a collaboration with Global Assure, a customer service provider in India, to strengthen its customer service network across the country. This partnership aims to deliver comprehensive customer support and innovative mobility solutions.
Global Assure will oversee essential customer care services, including a dedicated 24x7 Call Center, nationwide Roadside Assistance (RSA), mobile charging solutions, and on-demand mobile service operations. These services will be accessible to VinFast customers across India, ensuring quick and reliable support.
This collaboration is a strategic move as VinFast prepares to launch its premium electric SUVs, the VF 7 and VF 6, in the Indian market. It underscores the brand's commitment to prompt, dependable, and customer-focused support, aiming to establish a holistic and reliable electric mobility ecosystem in India.
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