Cloudflare, Inc. (NET) is a global cloud services provider that delivers a broad range of services to businesses of all sizes and in all geographies, making them more secure, enhancing the performance of their business-critical applications, and eliminating the cost and complexity of managing individual network hardware. The company's network serves as a scalable, easy-to-use, unified control plane to deliver security, performance, and reliability across on-premises, hybrid, cloud, and software-as-a-service (SaaS) applications.
Business Overview
Cloudflare's mission is to help build a better Internet. The company's business model benefits from its ability to serve the needs of all customers ranging from individual developers to the largest enterprises, in a cost-effective manner. Cloudflare's products are easy to deploy and allow for rapid and efficient onboarding of new customers and expansion of its relationships with existing customers over time. The company generates revenue primarily from sales to its customers of subscriptions to access its network and products.
Cloudflare has a strong focus on research and development, continuously enhancing the capabilities and functionality of its global network with new products and product features. The company also makes substantial investments in network infrastructure to support the growth of its business. Cloudflare has built an efficient go-to-market model, enabling it to acquire new customers as well as to expand within its existing customer base in a rapid, cost-effective manner.
Financials
For the fiscal year ended December 31, 2023, Cloudflare reported annual revenue of $1,296,745,000, up from $1,018,796,000 in the prior year. The company's annual net income was -$183,949,000, compared to -$141,786,000 in the previous year. Cloudflare's annual operating cash flow was $294,452,000, and its annual free cash flow was $159,510,000.
In the first quarter of 2024, Cloudflare reported revenue of $378,602,000, up 30% year-over-year. The company's gross margin was 79.5%, and it delivered operating profit of $42,443,000, representing an operating margin of 11.2%. Cloudflare generated free cash flow of $35,607,000 during the quarter.
Geographic Breakdown
Cloudflare's revenue is diversified across different geographic regions. In the first quarter of 2024, the United States represented 52% of revenue and grew 28% year-over-year. Europe, Middle East, and Africa (EMEA) represented 28% of revenue and grew 35% year-over-year. Asia Pacific (APAC) represented 12% of revenue and grew 22% year-over-year.
Revenue Breakdown and Trends
Cloudflare generates revenue primarily from sales of subscriptions to its network and products. The company offers a variety of plans to its free and paying customers depending on their required features and functionality. Contracted customers, which consist of customers that enter into contracts for Cloudflare's Enterprise subscription plan, have contracts that typically range from one to three years and are typically billed on a monthly or annual basis. Pay-as-you-go customers can subscribe to more than one solution and purchase add-on products and network functionality to meet their more advanced needs.
In the first quarter of 2024, Cloudflare had approximately 197,000 paying customers, representing an increase of 17% year-over-year. The company ended the quarter with about 2,900 large customers, those that contribute more than $100,000 in annual revenue, representing an increase of 33% year-over-year. Revenue contribution from large customers during the quarter increased to 67% of total revenue, up from 62% in the first quarter of the prior year.
Cloudflare's dollar-based net retention rate, which measures the company's ability to retain and expand recurring revenue from existing customers, was 115% during the first quarter, consistent with the previous quarter.
Guidance and Outlook
For the second quarter of 2024, Cloudflare expects revenue in the range of $393.5 million to $394.5 million, representing an increase of 28% year-over-year. The company expects operating income in the range of $35 million to $36 million and an effective tax rate of 10%. For the full year 2024, Cloudflare expects revenue in the range of $1.648 billion to $1.652 billion, representing an increase of 27% year-over-year. The company expects operating income for the full year in the range of $160 million to $164 million and an effective tax rate of 10%.
Cloudflare's management noted that the company continues to operate in a business environment that remains challenging to predict due to ongoing mixed macroeconomic data points and heightened geopolitical uncertainty. As a result, the company remains prudent in its outlook for 2024.
Risks and Challenges
Cloudflare faces several risks and challenges that could impact its future performance. The company operates in a highly competitive market, with well-established players and new entrants constantly emerging. Maintaining its edge in the industry requires ongoing innovation and significant investment in research and development.
The company's business is also exposed to macroeconomic conditions, such as reduced spending on products and solutions for network security, performance, and reliability during economic downturns. The ongoing conflicts between Hamas and Israel, as well as between Russia and Ukraine, and other areas of geopolitical tension around the world, could also adversely impact Cloudflare's customers, vendors, and partners, and the duration and extent of these impacts remain uncertain.
Additionally, Cloudflare's network and products are vulnerable to security breaches, cyber attacks, and other disruptions, which could harm the company's reputation and negatively impact its business, results of operations, and financial condition.
Liquidity
As of March 31, 2024, Cloudflare had $1.7 billion in cash, cash equivalents, and available-for-sale securities. The company's free cash flow was $35.6 million in the first quarter of 2024, or 9% of revenue, compared to $13.9 million, or 5% of revenue, in the same period of the prior year.
Cloudflare's management believes the company's existing cash, cash equivalents, and available-for-sale securities will be sufficient to meet its working capital and capital expenditure needs for at least the next 12 months. The company may seek additional financing from equity or debt markets in the future to support its growth and strategic initiatives.
Conclusion
Cloudflare's strong financial performance, with 30% year-over-year revenue growth and improved profitability in the first quarter of 2024, demonstrates the company's ability to execute and capitalize on the growing demand for its cloud-based security, performance, and reliability solutions. While the company faces some near-term macroeconomic and geopolitical uncertainties, Cloudflare's robust product portfolio, efficient go-to-market strategy, and continued investments in innovation position it well to navigate the challenges and capitalize on the long-term growth opportunities in the cloud infrastructure and security market.