Business Overview
Otis operates in two primary segments: New Equipment and Service. The New Equipment segment designs, manufactures, sells, and installs a wide range of passenger and freight elevators, as well as escalators and moving walkways, primarily for residential and commercial buildings. The Service segment provides maintenance, repair, and modernization services for both Otis' own products and those of other manufacturers. Otis' global footprint and diversified customer base, which includes real estate developers, building owners, facility managers, and government agencies, have been key to its success. The company's strong brand recognition, innovative product offerings, and commitment to customer service have allowed it to maintain a leading market position worldwide.Financial Performance
Otis' financial performance has been impressive, even amidst the current macroeconomic headwinds. In 2023, the company reported annual net income of $1.41 billion, annual revenue of $14.21 billion, annual operating cash flow of $1.63 billion, and annual free cash flow of $1.49 billion. In the second quarter of 2024, Otis delivered net sales of $3.6 billion, with organic sales down 1% year-over-year. The company's adjusted operating profit, excluding a $15 million foreign exchange headwind, was up $38 million, driven by the strong performance of the Service segment. Adjusted earnings per share (EPS) grew approximately 15% or $0.14 in the quarter, reflecting the company's operational excellence and effective capital allocation strategies.Segment Performance
Otis' New Equipment segment faced challenges in the second quarter, with organic sales down 9% due to a double-digit decline in China, partially offset by growth in the Americas and Asia-Pacific regions. However, the company's focus on productivity, pricing, and cost management allowed the New Equipment segment to maintain a healthy operating profit margin of 7.7%, up 30 basis points year-over-year. The Service segment continued to be a standout performer, with organic sales growth of 5.1% in the second quarter. This was driven by strong portfolio growth, solid repair volumes, and maintenance pricing improvements. Service operating profit increased $51 million at constant currency, leading to a 110-basis-point expansion in operating margin to 24.7%.Geographic Breakdown
Otis' global footprint provides diversification and exposure to various regional dynamics. In the second quarter, the company's performance was mixed across geographies: - Americas: New Equipment organic sales grew low-single digits, while the backlog was down mid-single digits. Service organic sales increased mid-single digits. - EMEA: New Equipment organic sales declined low-single digits, but the backlog was up low-single digits. Service organic sales grew mid-single digits. - Asia-Pacific: New Equipment organic sales increased high-single digits, driven by strength in Southeast Asia and India, while China declined double-digits. Service organic sales grew mid-single digits. - China: New Equipment organic sales declined double-digits, reflecting the challenging market conditions, but the company's focus on the Service business helped offset the impact, with the Service segment growing high-teens in the region.Guidance and Outlook
Otis has updated its 2024 financial outlook to reflect the current market dynamics. The company now expects total organic sales growth of 1% to 3%, down from the previous guidance of 2% to 4%, primarily due to the weaker New Equipment market in China. However, the company remains confident in its ability to navigate these challenges and maintain profitability. Adjusted operating profit is still expected to grow $135 million to $175 million at actual currency and $160 million to $190 million at constant currency. Adjusted EPS is now projected in the range of $3.85 to $3.90, up 9% to 10% year-over-year, with the lower end of the range improved by $0.02 compared to the prior guidance. Otis also provided an update on its "Project Uplift" transformation program, which aims to streamline the company's operations and drive productivity improvements. The company now expects to achieve run-rate savings of $175 million by mid-2025, up from the previous target of $150 million, as it continues to execute on the program ahead of schedule.