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Torrid's Journey: From Humble Beginnings to Industry Leader

Torrid Holdings Inc. is a direct-to-consumer brand in North America dedicated to offering a diverse assortment of stylish apparel, intimates, and accessories skillfully designed for curvy women. Specializing in sizes 10 to 30, Torrid's primary focus is on providing fashionable, comfortable, and affordable options that meet the unique needs of its target customer base.

Torrid Holdings Inc. was founded in 2019 as a direct-to-consumer brand through the capitalization of Torrid Parent Inc., a wholly-owned subsidiary of Sycamore Partners Management, L.P. Torrid Intermediate LLC, formerly known as Torrid Inc., serves as the main operating entity for the business. The company has a history of successfully converting customers from single-channel to omni-channel shoppers, with omni-channel customers spending significantly more per year than single-channel customers.

Over time, Torrid's customer base has evolved, with the average age increasing from 35-36 in 2016 to 42 when the founder returned, highlighting the need to refocus on providing more youthful and innovative products. In 2015, Torrid entered into an advisory services agreement with its majority owner, Sycamore Partners, to provide strategic planning and other related services. The company has also engaged in various related party transactions, including merchandise supply agreements and service agreements for real estate leasing and construction management.

Torrid has made significant investments to strengthen its business, including enhancing its infrastructure and technology. The company operates an e-commerce platform at www.torrid.com as well as physical stores in the United States, Puerto Rico, and Canada. As of 2023, Torrid operated 643 stores. Throughout its history, the company has faced operational challenges, including disruptions related to infectious disease outbreaks, and has worked to tightly manage its inventory levels to maintain healthy margins.

Financial Snapshot: Navigating Challenges, Focusing on Growth

Torrid's financial performance has been a mixed bag in recent years. In fiscal 2023, the company reported total revenue of $1.29 billion, a slight decrease from the $1.30 billion generated in the previous fiscal year. Net income for fiscal 2023 stood at $50.21 million, a significant improvement from the net loss of $29.94 million recorded in fiscal 2022. The company's annual operating cash flow for fiscal 2023 was $53.31 million, with free cash flow of $29.94 million.

During the third quarter of fiscal 2024, Torrid faced several headwinds that impacted its financial results. Net sales declined 4.2% year-over-year to $263.8 million, missing the consensus estimate of $285.8 million. Comparable sales also fell 6.5% during the quarter. However, the company was able to expand its gross profit margin by 285 basis points to 36.1%, driven by lower product costs and an increase in regular-priced sales.

The company reported a net loss of $1.19 million for the third quarter of fiscal 2024. Year-over-year, the decrease in net sales was primarily driven by a decrease in sales transaction values and a decrease in PLCC Funds, partially offset by improved pricing strategies. Gross profit increased 4.0% due to reduced product costs and an increase in sales of regular-priced products, partially offset by decreased net sales.

Selling, general and administrative expenses increased 4.2% primarily due to a $3.4 million increase in performance bonuses, a $1.9 million increase in legal expense, and a $1.3 million increase in headquarters general and administrative expenses. These increases were partially offset by a $1.7 million decrease in store payroll costs and a $0.9 million decrease in share-based compensation expense.

To address these challenges, Torrid has implemented several strategic initiatives, including a focus on product innovation, a revamp of its core assortment, and the introduction of new fashion sub-brands. The company's management team remains optimistic about the long-term growth prospects, as they believe these initiatives will help drive improved financial performance and better align the brand with evolving customer preferences.

Product Segments and Performance

Torrid's business is divided into three main product segments: Apparel, Non-apparel, and Other. The Apparel segment, which includes tops, bottoms, dresses, intimates, sleepwear, swimwear, and outerwear, is the largest contributor to the company's revenue. During the nine months ended November 2, 2024, this segment generated $743.31 million, accounting for 89.8% of total net sales.

The Non-apparel segment, which includes accessories, footwear, and beauty products, contributed $62.72 million or 7.6% of total net sales during the same period. The Other segment, primarily consisting of revenue from the company's private label credit card (PLCC) program, generated $22.14 million or 2.7% of total net sales.

For the nine months ended November 2, 2024, Torrid reported net sales of $828.17 million, a decrease of 3.5% compared to the same period in the prior year. Despite the decline in net sales, gross profit increased 5.3% to $320.84 million, with gross margin expanding from 35.5% to 38.7%. The company's Adjusted EBITDA for this period was $92.40 million, up from $89.79 million in the prior year period.

Liquidity and Capital Resources

Torrid's liquidity position and capital resources are crucial aspects of its financial health. As of November 2, 2024, the company had $44.0 million in cash and cash equivalents, which was $28 million higher than the previous year. Additionally, Torrid had access to $107.8 million under its ABL Facility, providing further financial flexibility.

The company's debt-to-equity ratio stood at -1.04 as of January 31, 2023, indicating a negative equity position. The current ratio was 0.81, and the quick ratio was 0.34 as of the same date, suggesting potential short-term liquidity challenges. However, the management team closely monitors the company's liquidity position to ensure it can meet its short-term obligations and invest in long-term growth opportunities.

Embracing the Power of Inclusivity: Torrid's Unique Value Proposition

Torrid's core value proposition is its unwavering commitment to empowering curvy women and promoting body positivity. The company's design and merchandising approach is centered on understanding the unique needs and preferences of its target customer base, ensuring that every product offers a perfect fit and exceptional style.

One of Torrid's key strengths is its ability to stay attuned to the changing fashion preferences of its customers. The company's research and customer feedback mechanisms have enabled it to identify emerging trends and rapidly adapt its product offerings to meet the evolving demands of the plus-size market. This agility has been a critical factor in Torrid's ability to maintain its relevance and appeal among its loyal customer base.

Looking Ahead: Navigating Challenges, Capitalizing on Opportunities

As Torrid navigates the ever-evolving retail landscape, the company faces both challenges and opportunities. The shifting consumer preferences, increased competition, and macroeconomic headwinds present ongoing obstacles that the management team must address. However, Torrid's dedication to innovation, its strong brand identity, and its focus on customer-centric strategies position the company well for future growth.

The company's recent initiatives, such as the launch of new fashion sub-brands and the revamp of its core assortment, are expected to drive improved financial performance in the coming quarters. Additionally, Torrid's robust digital capabilities and omnichannel approach provide a solid foundation for continued success in the rapidly expanding e-commerce space.

For the fourth quarter of fiscal 2024, Torrid expects sales to range from $255 million to $270 million and adjusted EBITDA to be between $9 million and $15 million. For the full fiscal year 2024, the company now anticipates sales to range between $1.083 billion and $1.098 billion, with adjusted EBITDA of $101 million to $107 million. Capital expenditure is expected to be between $20 to $25 million, which includes investments in technology as well as the opening of 12 to 16 new stores.

Looking ahead to fiscal 2025, Torrid is confident that its carefully crafted product strategy combined with ongoing operational excellence will drive comparable sales growth in the low to mid-single digits and deliver an improvement in EBITDA margins.

Furthermore, the company's commitment to sustainable and ethical practices, including its emphasis on inclusive sizing and body positivity, resonate strongly with its target demographic. This alignment with the values of its customer base is a key competitive advantage that Torrid can leverage to solidify its position as a leading player in the plus-size apparel market.

Industry Trends and Market Position

The broader apparel retail industry has experienced a significant shift towards e-commerce, with consumers increasingly opting for online shopping. This trend aligns well with Torrid's strong digital presence and omnichannel strategy. However, the industry has also been impacted by macroeconomic factors such as inflation and constrained consumer spending, which have presented challenges for many retailers, including Torrid.

Despite these headwinds, Torrid's focus on the plus-size women's market presents a unique opportunity. This demographic remains an underpenetrated market with significant potential for growth. By continuing to innovate and expand its product offerings, Torrid is well-positioned to capture a larger share of this market.

Conclusion: Torrid's Unwavering Commitment to Empowering Curvy Women

Torrid's journey as a direct-to-consumer brand in the plus-size apparel market has been marked by both challenges and triumphs. The company's steadfast focus on providing fashionable, comfortable, and inclusive options for curvy women has earned it a loyal customer base and a reputation as an industry leader.

Despite facing headwinds in recent quarters, Torrid's management team has demonstrated its resilience and adaptability, implementing strategic initiatives to address evolving market dynamics and customer preferences. The company's strong liquidity position, with $44.0 million in cash and $107.8 million available under its credit facility, provides a solid foundation for executing its growth strategies.

As Torrid continues to navigate the ever-changing retail landscape, its unwavering commitment to empowering and inspiring its target demographic positions it well for long-term success. With a strong brand identity, a focus on innovation, and a deep understanding of its customers' needs, Torrid is poised to capitalize on the significant growth opportunities within the plus-size apparel market.

As the company executes on its strategic priorities and works towards its fiscal 2025 goals of low to mid-single-digit comparable sales growth and improved EBITDA margins, investors and industry observers alike will be closely watching Torrid's ability to deliver sustainable growth and shareholder value. With its dedicated focus on the underserved plus-size women's apparel market and its commitment to product innovation, Torrid Holdings Inc. remains a compelling player in the evolving landscape of inclusive fashion.

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