Sprinklr was recognized as the Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards, an event that honors innovative companies and high-performing leaders in the customer contact industry. The award was announced on June 10, 2025.
Sprinklr Service, the company's end-to-end, AI-powered customer support platform, stood out as the leading product in its category. It delivers support across more than 30 digital, social, and voice channels, demonstrating its comprehensive capabilities.
Rory Read, President and CEO of Sprinklr, stated that this award validates the company's disruptive, digital-first approach to customer service, which includes enterprise-scale voice support and effective collaboration between AI and human agents. This recognition highlights Sprinklr's dedication to empowering enterprises to deliver extraordinary customer experiences.
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